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How to purchase our products

  There are "Basket" and "E-mail".

  Order with Basket
  (1)Add to shopping basket
  Please choose a product that you would like to buy from products pages, click "Add to shopping basket" button, and confirm name and quantity of products.
  (2) Enter necessary information
Please enter the necessary information such as your name and way of payment. After that, please click "Proceed to Confirmation Screen".
  (3) Confirm necessary information you entered
Please confirm necessary information you have entered and click "Back to Entry Screen" button when you find something to change. If everything is correct, please click "Send" button.
  (4) Completion
On the screen, you will see a message to the effect that all procedures of ordering products are successfully done.
  (5) Confirmation Mail
When your order is done, confirmation mail which has all necessary information you entered will be sent to you immediately.
*Therefore, please contact us when you don't receive it. Because it may indicate that the e-mail address you entered might be wrong.

  Order by E-mail
  Please send an e-mail that clarifies products' name, quantity, your name, way of payment, postal code, address and your telephone number to the following addresss:
We will contact you to inform you of purchased amount immediately.

Way of Payment

  A bank transfer only.

  A Bank Transfer
  We ask that all payments for purchases be completed in advance. As soon as we confirm your payment, we will make a delivery arrangement. After your order, we will inform you of necessary information such as name of products, amount and account number for a bank transfer. Please complete your payment within 1 week after your order.
*Bank transfer fee is customers' responsibility.
*We may regard the case of no payment within 1 week after your order as cancellation.

About A Delivery Fee and Delivery Date


About A Delivery Fee

  A single price : JPY 800 only (all over Japan)
*In case that total amount of your purchase is over 10,500 yen (tax included), the delivery fee is FREE.


About Delivery Date

  After your order, we will inform you of an official delivery date. After the confirmation of your order, we will deliver the product you ordered in 7 working days (excluding Saturday, Sunday, national holidays, the Bon festival, the year-end and New Year holidays).

About Return and Cancellation


Cancellation by Customers

  We will not basically accept any cancellation after your order. Shoud you have ordered by mistake, however, please let us know immediately.


Cancellation by Yamamura Manufacturing Co., Ltd.

  (1) when the production of the products is no longer done.
(2) when it turns out that the price displayed in our website is apparently far away from its market price.
(3) when Yamamura recognize need to cancel for some reasons


About Return

  When you receive a different product from one you ordered or you find that there are some problems with it in quality like damage, please contact us within 2 days after arrival of products. In that case, we will cover the return fee.

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